OWUI Annual Member Meeting Minutes July 12th, 2025


Date: Saturday, July 12, 2025
Time: 6:00 PM – 7:30 PM
Location: Olga Community Center

Board Members Present: Guy Woods, Geoff Cunard
Administrator Present: Aurora Fackler-Adams
Members Present (13): Henry Woods, Curtis Wikstrom, Peter & Joyce Schultz, Dale Mattson, Ellen & Paul Lodine, Dean Stephens, Mark Mayer, Suzanne Myers, Harold Barfoot, Grace Gottlieb

1. Introductions

  • Meeting called to order at 6:00 PM by Geoff Cunard.

  • Guy Woods, Geoff Cunard, and Aurora Fackler-Adams introduced themselves to members present.

  • Geoff briefly explained recent administrative shifts, including a transition to Microsoft and then back to Google Workspace for operational tools.

  • A member asked how many people are currently on the board and whether quorum was met.

    • Geoff responded that quorum was not met, so no official business could be conducted at this meeting.

    • When asked about strategies for recruiting new board members, Geoff stated that recruitment typically occurs through board members speaking directly with community members.

    • Guy added that finding board members has been difficult over the past 2.5 years due to time constraints, existing commitments, and a community that is aging and increasingly part-time. He emphasized that strengthening relationships with Doe Bay could bring more leadership support in the future.

2. President’s Report

Recap of the Year:

  • OWUI produced approximately 800,000 gallons of water this year—a significant decrease in total water loss compared to prior years.

Key Infrastructure Updates:

Intertie & Small Water System Management Program (SWSMP):

  • The SWSMP was submitted to the State in January. The State recently reviewed it but reported that several required elements were missing.

  • OWUI confirmed those elements were included, but the State was unable to view them due to a file compatibility issue on the engineer’s end.

  • Once approved, the SWSMP will make OWUI eligible for funding (primarily low-interest loans, not grants).

Meter Replacement Project:

  • OWUI plans to replace all member water meters in fall 2025.

  • New meters will include radio frequency capability for drive-by readings.
    Eastsound Water has agreed to install the new meters following the fall meter reading, likely in September or October.
    Increased meter-reading frequency may improve water use tracking, aligning with State expectations.

  • Guy raised the idea of implementing seasonal rates to encourage conservation, particularly in summer months.

    • Geoff noted this could benefit the Coho stream’s salmon run—the only wild salmon run in the San Juans.
      Suzanne Myers observed that garden and yard use increases summer water demand.

    • Geoff replied that summer use could be offset by lower winter rates.

    • A member asked if billing twice a year would require more frequent meter readings.

      • Geoff clarified only two readings would be necessary.

      • Guy noted current meter reading costs are around $5,000 annually; RF meters would pay for themselves in two years.

  • Member questions and responses:

    • Where will meters be installed? Geoff: At the service connection at each house. Many current meters are outdated and inaccurate.
      Can members access usage data directly? Geoff: No, but members can purchase a Flume device (WiFi-connected) to monitor usage and detect leaks.

    • Guy cautioned against members purchasing Flume devices independently, as OWUI is planning a Flume Program to allow shared monitoring and potential device subsidies.

    • WiFi range for Flume devices? Guy: Estimated range is up to 1,000 feet.

Water Tank Cleaning and Inspection:

  • Due to its age, the tank was inspected and cleaned by a diver. It was in much better condition than expected.

  • One internal platform showed rust and needs replacement.

  • A member asked if the tank would still be used after the intertie is complete.

    • Geoff: Yes—the Doe Bay water will fill our tank, and water will then flow from the tank to homes.

Vision for the Coming Year:

  • SWSMP Timeline:

    • Expected approval by October 2025.

    • OWUI plans to mothball its treatment plant for one year as a backup in case the intertie fails, then fully decommission it.

    • A member asked about water pressure from Doe Bay.

      • Geoff: Doe Bay’s pressure is higher than current inflow pressure. Multiple pressure relief valves will maintain correct tank levels.

  • Next Priorities:

    • Improved membership engagement, including formal easements for meters and backflow device tracking.

    • Development of an asset management plan to forecast replacement schedules and budget accordingly.

      • This supports financial stability by preventing unexpected rate hikes.

Water Use Efficiency Goals Update:

  • Leak prevention through new meters and customer-side Flume devices.

  • OWUI plans to create and subsidize a Flume Program once meters are installed.

    Call for Participation:

  • OWUI is seeking two new Board members.

  • Geoff encouraged members to consider joining to help maintain oversight and operations.

3. Administrator’s Report

Billing Transition: OWUI is transitioning to QuickBooks Online to support monthly billing options.
Communication Improvements: Continued upgrades to communication and recordkeeping systems.
Member Engagement: Ongoing surveys to collect required State reporting information.

4. Treasurer’s Report

  • Financial Status:

    • Current bank balance: $412,000

    • OWUI experienced a financial crisis ~3 years ago. Member assessments helped restore stability.

    • The system is now financially healthy, and emergency assessments have ended.

    • OWUI has established a capital fund for eventual tank replacement.

  • Upcoming and Reserved Costs:

    • Engineering fund: $30,000 (pending use)

    • Intertie commissioning: ~$30,000
      Meter installation: ~$30,000 (to be financed through a low-interest loan)

  • Water Cost Discussion:

    • Member: Is the cost of the water zero?

      • Geoff: The water itself is free, but treating and maintaining the system costs ~$56,000 annually.
        Guy: Once OWUI begins purchasing water from Doe Bay, there will be an associated cost.

      • Geoff: However, system operation and repair expenses will decrease, meaning equal or potentially lower operational costs even when paying for water..

  • Outstanding Balances:

    • $19,000 total unpaid member bills:

      • $13,000 from members who have partially paid

      • $6,000 from members with no payment yet

    • Administrator will follow up on these accounts.

5. Member Q&A and Open Forum

  • Water Rights:

    • Member: Does Rosario have first rights to lake water?

      • Guy: Yes—Rosario is first, OWUI second, Doe Bay third. If State ecology limits lake withdrawals, Doe Bay would be affected first.

  • Membership Expansion:

    • Geoff: OWUI currently has nine available memberships.

    • Member: Are these available now or post-intertie?

      • Guy: Post-intertie. OWUI did not request expansion authority from the State in the initial project phase. After proving reduced usage, OWUI may petition for more users.

  • Intertie Delays:

    • The intertie cannot be approved without SWSMP approval.

    • Member: Was Doe Bay’s SWSMP completed by the same engineer?

      • Geoff: Initially yes, but Doe Bay later replaced the engineer, incurring delays and additional costs.

    • Member: Did OWUI expect this timeline?

      • Geoff: No—initial estimates did not anticipate such delays.

      • Grace added that recent budget cuts at DOH (over $800,000) and staff departures have slowed approvals.

  • Intertie Status:
    Member: Is the intertie physically turned off at a valve?

    • Geoff: It is essentially complete, with some final plumbing needed. The project was built before the reporting was finalized, which complicated approval.

  • Leak Forgiveness Policy:
    Member: Will there be an appeal process for catastrophic leaks?

    • Geoff: The current policy allows for appeals, but OWUI may eliminate this once water is purchased from Doe Bay, due to repeated abuse of the policy.

    • Harold Barfoot requested contact from the administrator regarding leak forgiveness. Aurora will follow up.

7. Adjournment

Meeting adjourned at 7:05 PM.

OLGA WATER USERS, INCORPORATED. owuistaff@gmail.com